What is your minimum order quantity (MOQ) for OEM/private label?
Our minimum order quantities vary by product category: 3 metric tons for extruded pet food, 1 metric ton for low-temperature baked pet food, and 300 kg for pet snacks. Final MOQ may vary depending on the formula, packaging format and customization requirements. Contact us to confirm the MOQ for your project.
Can you produce under our own brand and packaging design?
Yes, we offer full private label and OEM/ODM services, including custom formula development, packaging design, and branding. Our team can also assist with label compliance for your target market, including the EU, US, and Southeast Asia.
What certifications do your products and factory hold?
Our manufacturing facility is certified to ISO 22000, HACCP, and BRC standards and is registered with the U.S. FDA. We can provide relevant certification and compliance documentation to support your import and customs requirements
How do you handle international shipping and delivery timelines?
We regularly export via sea freight and air freight to Europe, the USA, and Southeast Asia. Standard production lead time is typically 25-35 days depending on order volume, with shipping time varying by destination and shipping method.
Do you provide samples before placing a bulk order?
Yes, we provide product samples for formula and packaging evaluation before bulk production. Sample costs and shipping fees may apply and can be discussed based on your specific product requirements.
